Superintendent Pharmacist Warned Over Unregulated Online Supply of Codeine and Quinine Abroad

Date of Decision: November 19, 2025

Registrant's Role: Pharmacist

Allegations:

  • Failure to manage risks related to online supply of medicines liable to abuse, overuse, or misuse (e.g., codeine).
  • Supply of medicines (e.g., Quinine Sulphate and codeine products) to North America without ensuring legality in destination countries.
  • Lack of appropriate indemnity insurance for international supply (North America and Nigeria).
  • Supplying medicinal products without holding a wholesale distribution licence.

Outcome: Warning issued and published for 12 months.

GPhC Standards Breached:

  • Standard 1 – Provide person-centred care.
  • Standard 2 – Work in partnership with others.
  • Standard 5 – Use their professional judgement.
  • Standard 9 – Demonstrate leadership.

Case Summary

Allegations

In this case, the General Pharmaceutical Council (GPhC) Investigating Committee reviewed significant regulatory breaches involving the registrant, a Superintendent Pharmacist (SI) at Dock Pharmacy in Tilbury, Essex. The concerns stemmed from the registrant’s tenure between November 2019 and February 2021 and revolved around mismanagement of the online pharmacy business, particularly regarding the supply of high-risk medications.

The pharmacy under the registrant’s supervision supplied substantial quantities of medicines—specifically including controlled and potentially misused substances such as Quinine Sulphate and codeine-containing products—to customers based in North America. Alarmingly, these supplies were made without confirming their legality in the destination country. Notably, certain medications such as codeine are banned in the USA, highlighting the seriousness of this regulatory breach.

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