Pharmacist Suspended for Unsafe eBay and Amazon Sales and High-Risk Overseas Prescribing Partnership

Date of Decision: February 10, 2026

Registrant's Role: Pharmacist

Allegations:

• Between April and June 2021, the registrant supplied pharmacy-only (P) medicines via the eBay platform without adequate systems in place, including:
• Failing to carry out an adequate risk assessment for online supply.
• Failing to verify patient identity.
• Failing to obtain sufficient information to assess suitability of medicines.
• Failing to prevent inappropriate, excessive, or multiple supplies.
• In June 2021, the registrant entered into an agreement with EU Meds Limited to dispense private prescriptions where:
• The prescriber was not registered with a UK healthcare regulator.
• EU Meds was not registered with a UK regulator.
• No adequate verification of the prescriber’s registration or authority to prescribe to UK patients was undertaken.
• No adequate risk assessment was conducted regarding working with a non-UK prescriber.
• The registrant failed to ensure prescribing complied with UK guidance.
• No adequate assessment was made of risks associated with dispensing medicines liable to abuse, misuse, or overuse.
• Between June and July 2021, the registrant failed to adequately audit and risk assess the EU Meds service, including:
• Not knowing safeguards to prevent over-ordering.
• Not routinely reviewing prescribing decisions or making clinical interventions.
• Not adequately checking identity verification processes.
• Not checking delivery and returns processes.
• During the same period, the registrant dispensed high-risk medicines without:
• Adequate clinical checks.
• Ensuring GP or other healthcare professional involvement.
• Adequate SOPs for the service.
• Proper private prescription record entries.
• In May 2022, the registrant supplied Fluconazole via Amazon without:
• Sufficient patient information.
• Conducting WWHAM questioning.
• Adequate pharmacist supervision.

Outcome: Suspension for 3 months with review; Interim Suspension imposed

GPhC Standards Breached:

• Standard 1 – Provide person-centred care
• Standard 2 – Work in partnership with others
• Standard 3 – Communicate effectively
• Standard 5 – Use professional judgement
• Standard 6 – Behave in a professional manner
• Standard 9 – Demonstrate leadership
• Standards for Registered Pharmacies 1 – Governance arrangements safeguard patients
• Standards for Registered Pharmacies 4 – Delivery of services safeguards patients
• GPhC Distance Selling Guidance 1.1 – Risk assessment and management of online services

Case Summary

Original Case Document