Pharmacist Suspended for Governance Breakdown in High-Volume Private Prescribing Case involving Patient Death

Date of Decision: February 16, 2026

Registrant's Role: Pharmacist

Allegations:

  • Between 2 January 2020 and 31 December 2021, the registrant prescribed and/or approved prescriptions for medicines requiring ongoing monitoring and/or medicines unsuitable for online questionnaire-based prescribing.
  • The registrant failed to prescribe in accordance with relevant GMC, RPS and GPhC guidance by: Not obtaining adequate patient health information; Relying primarily on online questionnaires; Failing to access Summary Care Records (SCR), GP or specialist records; Not conducting face-to-face or remote consultations; Failing to consider risks of dependence or misuse; Failing to refer patients to their GP appropriately; Failing to implement adequate safety-netting.
  • Between February and July 2021, the registrant failed to ensure the pharmacy’s prescribing model supported safe prescribing, including: No consultations beyond questionnaires; A manipulable questionnaire system; Inadequate repeat/early order checks; No audits or risk assessments; Inadequate ID verification; No records of prescribing decisions or SCR access.
  • Between July 2021 and October 2022, similar systemic failures continued, including inadequate monitoring of prescriber compliance and dispensing checks.
  • The registrant issued a significant volume of prescriptions in timeframes insufficient for safe clinical evaluation.
  • On multiple occasions in March, April and May 2021, the registrant prescribed Propranolol 40mg to Patient A despite repeated prior supplies and failed to notify the patient’s GP or safeguarding professionals.

Outcome: 12-month suspension with review (Interim Suspension imposed)

GPhC Standards Breached:

  • Standard 1 – Provide person-centred care
  • Standard 2 – Work in partnership with others
  • Standard 3 – Communicate effectively
  • Standard 4 – Maintain, develop and use professional knowledge and skills
  • Standard 5 – Use professional judgement
  • Standard 9 – Demonstrate leadership

Case Summary

Allegations

This case concerned a pharmacist independent prescriber and Superintendent Pharmacist who owned and operated an online pharmacy providing private prescribing services. Over a two-year period (January 2020 – December 2021), the registrant prescribed 18,683 private prescriptions through an online questionnaire-based model.

The medicines included:

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