Pharmacy Technician Issued Warning for Unauthorised Access to Patient Medical Records
Date of Decision: February 26, 2026
Registrant's Role: Pharmacy technician
Allegations:
- The registrant accessed the patient medical records of Patient A and Patient B in February 2024.
- The access was undertaken without clinical justification or permission.
- Patient A and Patient B were known to the registrant through a relative’s former relationship.
- There was no onward sharing of the information that had been inappropriately accessed.
Outcome: Warning issued by the Investigating Committee.
GPhC Standards Breached:
- Standard 5 – Use professional judgement
- Standard 6 – Behave in a professional manner
- Standard 7 – Respect and maintain the confidentiality and privacy of patients
- Standard 9 – Demonstrate leadership
Case Summary
Allegations
On 26 February 2026, the General Pharmaceutical Council’s Investigating Committee considered an allegation concerning the registrant and determined that a warning was the appropriate outcome . The case arose from events in February 2024, when the registrant accessed the medical records of two individuals, referred to as Patient A and Patient B.
The Committee found that the registrant accessed these patient medical records without clinical justification or permission. Crucially, both Patient A and Patient B were personally known to the registrant through a relative’s former relationship. This connection meant that the access was not incidental or part of routine professional duties, but instead related to individuals with whom there was a personal link.
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- Full allegations considered by the GPhC
- Panel findings and reasoning
- Outcome of the investigation
- Sanctions considered and imposed on the Pharmacy technician
- Key professional learning points
Original Case Document
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The original determination transcript is available to registered users.
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- Full hearing transcript
- Detailed findings of fact
- Sanction reasoning
- Details of the pharmacy professionals involved