Pharmacist Returns to Unrestricted Practice After Remediating Dishonesty and Professional Misconduct

Date of Decision: December 23, 2020

Registrant's Role: Pharmacist

Outcome: No further action taken

GPhC Standards Breached: Standard 2 – Work in partnership with others Standard 5 – Use professional judgement Standard 6 – Behave in a professional manner Standard 7 – Respect and maintain a person’s confidentiality and privacy

Case Summary

In 2019, the registrant was suspended from the GPhC register for 12 months after being found guilty of:

  • Submitting and attempting to use NHS prescriptions without valid clinical need, including Schedule 2 medicines and other POMs such as insulin, procyclidine, citalopram, and spironolactone.
  • Removing items from a pharmacy dishonestly.
  • Failing to declare conflicts of interest, including issuing prescriptions to family members without disclosure.
  • Misleading a new employer about ongoing investigations and disciplinary history.

The original Committee described the misconduct as:

“A prolonged course of dishonest conduct involving serious breaches of professional standards.”

The suspension was imposed to reflect the gravity of the misconduct and maintain public confidence in the profession.


Review Hearing Findings (December 2020)

At the review hearing, the Committee noted substantial evidence of remediation and personal development, including:

  • A detailed reflective statement in which the registrant accepted full responsibility for dishonesty and its impact on the profession.
  • Evidence of remorse, with statements like: “I recognise that my actions broke the public’s confidence, faith, and trust in the profession.”
  • Testimonies and professional references from current employers in a GP setting, where the registrant had worked responsibly for about a year.
  • Ongoing support from GP, social services, family, and colleagues.
  • Reimbursement of losses to his former employer.
  • Clear identification of triggers for past misconduct, including unmanaged stress and family pressure as a primary carer.
  • A strong commitment to ethical practice, including plans to seek help and raise concerns in future stressful situations.

The Committee noted:

“He has identified strategies to avoid putting himself in a similar situation… and would avail himself of support if difficulties arose again.”

The registrant had also kept up to date with CPD and reflected on how to manage work-life balance, including changing practice setting and discussing flexible hours with his employer.


GPhC Determination on Impairment

The Committee found:

  • The registrant had shown full insight into the impact of his actions.
  • He had been open and transparent with his current employer and the GPhC.
  • There was no longer a risk of repetition, and public confidence would not be undermined by his return to practice.

“The public interest has been served by the suspension. Members of the public would not expect a finding of impairment given the extent to which the registrant has remediated his misconduct.”

Accordingly, the Committee determined that the registrant’s fitness to practise is no longer impaired, and he is fit to practise without restriction.


Key Learning Points for Pharmacy Professionals

  1. Dishonesty—even if not clinically harmful—breaches core ethical standards and can result in suspension.
  2. Full remediation must include insight, responsibility, and concrete steps to avoid future misconduct.
  3. Support networks and transparency are crucial tools in managing stress and ethical risk.
  4. Failing to declare conflicts of interest can be as serious as clinical failings.
  5. Regulatory rehabilitation is possible—but only through sustained, credible, and well-documented improvement.

Conclusion

This case demonstrates that serious misconduct, including dishonesty and misuse of NHS systems, can be remediated if the pharmacy professional shows deep insight, structured support, and evidence-based personal reform. The GPhC rightly concluded that, in this instance, the public interest had been met, and the registrant may resume unrestricted practice.

Original Case Document

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