Dispensing Errors and Near Misses

Handling complaints and patient safety Pharmacist and technician responsibilities Pharmacy premises standards Record-keeping requirements Safe dispensing practices
Contents hide
1 Definitions
1.1 Dispensing Error
1.2 Near Miss
2 Legal Framework
3 Legal Defences for Dispensing Errors
3.1 Key Principles
4 Duty of Candour and Professional Expectations
5 Responding to Errors in Practice
6 Reporting and Learning
6.1 Yellow Card Scheme (Adverse Drug Reactions)
6.2 National Reporting Systems
6.3 Local Reporting
7 Near Misses: Importance in Risk Reduction
8 Creating a Safety Culture
9 Key Risks in Practice
10 Summary

Dispensing errors and near misses are an inherent risk within pharmacy practice. Managing these incidents appropriately is essential to protect patients, maintain public trust, and comply with legal and professional requirements. Pharmacists and pharmacy teams must operate within a culture of openness, learning, and continuous improvement, ensuring that errors are addressed promptly and used to…

Membership Required

You must be a member to access this content.

View Membership Levels

Already a member? Log in here