CD Register Falsifications Lead to 12-Month Conditions: Pharmacy Technician Sanctioned After Suspension Review
Date of Decision: August 15, 2025
Registrant's Role: Pharmacy technician
Allegations:
- 14 allegations of falsified controlled drug register entries
- Failing to have any amendments to CD registers witnessed by another staff member.
Outcome: 12-month Conditions of Practice order on review
GPhC Standards Breached:
- Standard 2 – Work in partnership with others.
- Standard 3 – Communicate effectively.
- Standard 5 – Use your professional judgement.
- Standard 8 – Speak up when you have concerns or when things go wrong.
Case Summary
Allegations
This review concerned a sustained pattern of falsifying and retrospectively altering Controlled Drug (CD) registers across multiple Schedule 2 medicines—opioids (morphine sulfate MST 10mg, 15mg, 60mg; oxycodone as Longtec/Shortec) and stimulants (methylphenidate as Xaggitin XL, Medikinet/Tranquilyn)—with repeated “balance checks” certified as correct immediately after inaccurate entries. The conduct included invented stock receipts (e.g., +132 MST 10mg; +120 MST 10mg; +48 MST 10mg; +56 MST 15mg), fabricated supplies and returns (Longtec to a patient who had not received it since March 2021; Xaggitin XL to a patient who had moved), and back-calculated dispensing quantities (Shortec 5mg “21 not 42”) to force the running balance to match the physical count. Several amendments were made without a witness, contrary to expected CD governance, and implausible pack sizes were used (e.g., adding 56 MST 15mg when the pack size was 60), all pointing to register manipulation to make figures “fit” rather than to accurately record lawful receipt and supply.
Findings
At the principal hearing in May 2025, the registrant admitted Allegations 1–15 and accepted that the entries were misleading, though initially disputed dishonesty; dishonesty was found proved on Allegation 16 using the standard test. There was no suggestion of personal financial gain, but the volume, duration and pattern of behaviour—persisting until discrepancies were uncovered—amounted to serious misconduct undermining the integrity of the CD register, with attendant risks: incorrect patient supplies and potential diversion outside the lawful supply chain. The committee expressly found breaches of Standards 2, 3, 5 and 8 of the GPhC Standards for Pharmacy Professionals, noting that failing to have amendments witnessed compounded concealment. As the panel put it:
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- Full allegations considered by the GPhC
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- Outcome of the investigation
- Sanctions considered and imposed on the Pharmacy technician
- Key professional learning points
Original Case Document
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- Full hearing transcript
- Detailed findings of fact
- Sanction reasoning
- Details of the pharmacy professionals involved
