Pharmacist Issued Warning After Accessing Ex-Partner’s Medical Records and Harassing Patient

Date of Decision: March 11, 2026

Registrant's Role: Pharmacist

Allegations:

  • The registrant accessed the medical records of Patient A on 3 August 2020 without clinical justification or permission.
  • Patient A was a person with whom the registrant had previously been in a personal relationship.
  • The registrant subsequently engaged in repeated, unwanted contact with Patient A between 15 September 2020 and 24 September 2020.
  • The conduct resulted in the registrant receiving a police caution for harassment on 11 March 2021.

Outcome: Warning issued by the GPhC Investigating Committee.

GPhC Standards Breached:

  • Standard 5 – Use professional judgement in the interests of patients and the public.
  • Standard 6 – Behave in a professional manner.
  • Standard 7 – Respect and maintain a person’s confidentiality and privacy.
  • Standard 9 – Demonstrate leadership.

Case Summary

Allegations

This case concerns a breach of patient confidentiality and professional boundaries by a pharmacist who accessed the medical records of an individual with whom they had previously been in a personal relationship. The matter was considered by the General Pharmaceutical Council (GPhC) Investigating Committee on 11 March 2026.

The allegations centred on two key elements: the unauthorised access of confidential medical records and subsequent conduct towards the patient that resulted in a police caution for harassment.

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Original Case Document

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