Pharmacist Suspended for Inappropriate Access and Use of Colleague’s Medical Records
Date of Decision: May 22, 2025
Registrant's Role: Pharmacist
Allegations:
- On 17 February 2022, the registrant accessed Person A’s medical records via the Evolve system without consent or clinical justification.
- The registrant then made inappropriate and offensive comments to Person A based on knowledge obtained from those records, causing them distress.
Outcome: Suspended for 3 months
GPhC Standards Breached:
- Standard 1 – Provide person-centred care
- Standard 5 – Use professional judgement
- Standard 6 – Behave professionally
- Standard 7 – Respect and maintain a person’s confidentiality and privacy
- Standard 9 – Demonstrate leadership
Case Summary
Allegations
The pharmacist, while employed at Buckinghamshire Healthcare NHS Trust, accessed a junior colleague’s (Person A’s) confidential medical records for 17 minutes using the Evolve system without clinical need or consent. The registrant viewed sensitive documents and later used this information to ask inappropriate and personal questions, including querying “What is [PRIVATE]?” which was a detail found only in Person A’s private records. Person A experienced trauma, anxiety, and distress as a result, and sought counselling.
Findings
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- Full allegations considered by the GPhC
- Panel findings and reasoning
- Outcome of the investigation
- Sanctions considered and imposed on the Pharmacist
- Key professional learning points
Original Case Document
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- Full hearing transcript
- Detailed findings of fact
- Sanction reasoning
- Details of the pharmacy professionals involved