Pharmacist warned after 300 flu vaccinations were not recorded in patient records

Date of Decision: June 4, 2026

Registrant's Role: Pharmacist

Allegations:

  • Administered approximately 300 flu vaccines between September and December 2023 without making entries in patients’ records to show that they had received the vaccine.
  • The registrant was informed at the time that the failure to make appropriate vaccination records was creating a risk that patients might attend a local GP surgery and receive a duplicate flu vaccination, despite already having been vaccinated at the pharmacy.
  • Despite being told about this risk, the registrant continued to fail to make records of flu vaccinations administered.

Outcome: Warning

GPhC Standards Breached:

  • Standard 2 – Pharmacy professionals must work in partnership with others, including making records of the care they provide.
  • Standard 8 – Pharmacy professionals must speak up when they have concerns or when things go wrong, including reflecting on feedback and concerns, taking appropriate action, and considering what can be done to prevent recurrence.

Case Summary

Allegations

This case concerned a registered pharmacist who worked as a regular locum pharmacist in a community pharmacy. The allegation arose from the registrant’s handling of flu vaccination records during the seasonal vaccination period between September and December 2023.

According to the determination, the registrant administered approximately 300 flu vaccines but failed to make entries on patients’ records confirming that those vaccinations had been given. This was not a small administrative oversight involving one or two patients. The scale of the issue was significant: around 300 vaccination events were not properly documented. In pharmacy practice, especially in the delivery of clinical services such as vaccination, contemporaneous records are central to safe, joined-up patient care.

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Original Case Document

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