Pharmacist Warned for Failing to Safeguard High-Risk Medicines in Online Dispensing Scheme

Date of Decision: May 19, 2025

Registrant's Role: Pharmacist

Allegations:

  • Oversaw the dispensing of over 380 private prescriptions for high-risk medicines (e.g. opioids, Z-drugs) in under two months.
  • Failed to identify or manage risks associated with online prescribing from a third-party company.
  • Did not confirm the appropriateness of the prescribing process, or whether repeat and high-dose prescriptions were being monitored.
  • Did not ensure adequate SOPs or governance procedures were in place.
  • Admitted he was unaware of GPhC guidance relevant to distance selling.

Outcome: Formal warning issued

GPhC Standards Breached:

  • Standard 1 – Provide person-centred care
  • Standard 2 – Work in partnership with others
  • Standard 5 – Use professional judgement
  • Standard 9 – Demonstrate leadership

Case Summary

The case concerns the registrant’s role as Responsible Pharmacist at a community pharmacy in June–August 2021. The owner of the pharmacy had entered into an agreement with a third-party online prescribing service.

Between 16 June and 6 August 2021, the pharmacy dispensed over 380 prescriptions, all involving:

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