Pharmacy Technician Suspended for Unsafe CDS Dispensing Practices and Record Keeping Failures

Date of Decision: June 24, 2019

Registrant's Role: Pharmacy technician

Allegations:

  • Dispensed Community Dosage System (CDS) medications without a valid prescription from around December 2015 to November 2016.
  • Dispensed CDS medications without a pharmacist check during the same period.
  • Failed to ensure proper record keeping of CDS prescriptions and medications dispensed.

Outcome: Suspension from the register for 4 months

GPhC Standards Breached:

  • Standard 1.1 – Make sure the services you provide are safe and of acceptable quality
  • Standard 1.2 – Take action to protect the well-being of patients and the public
  • Standard 1.4 – Get all the information you require to assess a person’s needs
  • Standard 1.6 – Provide medicines and services safely and when needed
  • Standard 1.8 – Keep full and accurate records
  • Standard 2.1 – Act in the best interests of patients and the public
  • Standard 2.2 – Ensure professional judgment is not affected by external factors
  • Standard 5.1 – Recognise the limits of your professional competence
  • Standard 5.2 – Maintain and improve the quality of your practice
  • Standard 5.3 – Apply your knowledge and skills appropriately
  • Standard 5.4 – Learn from assessments and undertake further training
  • Standard 5.5 – Undertake and document continuing professional development

Case Summary

Allegations

The case revolved around a pharmacy technician who, over an extended period between December 2015 and November 2016, was found to have engaged in a series of unsafe and improper dispensing practices. Key among these were:

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